Product Fulfillment Services

Although we are still facing some challenging economic times, the worst seems over. We are seeing encouraging signs that companies are getting back into the decision making mode. For an outsourcing company such as FFP Global this is good news. Our product fulfillment services business is especially active.

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Broadband Growth – Ecommerce Impact

Broadband use in two groups showed signficant growth over the past year:

Senior citizens: Broadband usage among adults ages 65 or older grew from 19% in May, 2008 to 30% in April, 2009.

Two groups of low-income Americans saw strong broadband growth from 2008 to 2009. Respondents living in households whose annual household income is $20,000 or less, saw broadband adoption grow from 25% in 2008 to 35% in 2009. Respondents living in households whose annual incomes are between $20,000 and $30,000 annually experienced a growth in broadband penetration from 42% to 53%.

It’s going to be interesting to see the impact these trends have on ecommerce.

New Friends

We been selected to develop a suite of e-commerce solutions for My Storytime Friends®, an integrated toy-and-storybook product line targeted at the 3 – 8 age group. My Storytime Friends® is the brainchild of managing partner Bruce deMustchine and the first offering from the newly formed de Sales Group LLC, which was established by Bill York, former President of the Vermont Teddy Bear company, and Danny Dimont, the former Senior Vice President of Applause Plush.

FFP Global will develop and manage integrated order capture, order management and order fulfillment platforms along with building Web 2.0 applications for My Storytime Friends®. In addition, FFP Global will host reseller and customer portals. FFP Global will handle product fulfillment from our Westborough, Massachusetts Fulfillment Center and provide customer service support at our Fairhaven, Massachusetts Contact Center.

The My Storytime Friends® product line centers on an interactive stuffed toy and storybook kit featuring a 13-inch plush animal that also appears as the main character in the accompanying 32-page, illustrated hardcover book. The books are written by veteran children’s author Andrew Wolfendon, winner of numerous awards for excellence in educational writing for children.

Gas Prices and Ecommerce

Over one-half of respondents to an April 2008 Piper Jaffray study selected rising gas prices as an incentive to increase online buying, while slightly less than one-half (48%) cited lower prices as a reason for making Web purchases.

Holiday 2007 E-Commerce Spending

According to comScore, Inc, holiday season e-commerce spending for the first 57 days of the 2007 holiday season (November 1 – December 27) was $28 billion. This is a 19-percent gain versus the corresponding days last year.